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Operation Application Specialist

Date:  Nov 17, 2021

Mazapil, Zacatecas, MX (Mexico)

Newmont is the world’s leading gold company and a producer of copper, silver, zinc and lead. The Company’s world-class portfolio of assets, prospects and talent is anchored in favorable mining jurisdictions in North America, South America, Australia and Africa. Newmont is the only gold producer listed in the S&P 500 Index and is widely recognized for its principled environmental, social and governance practices. The Company is an industry leader in value creation, supported by robust safety standards, superior execution and technical proficiency. Newmont was founded in 1921 and has been publicly traded since 1925.


Responsible for the day to day support of the site operations applications with primary focus on Plant and Mine systems and applications. As part of this team will provide technology application products and services to support and drive operations strategic initiatives. Partner with operational teams and lead change management activities that have impacts on the operational application environment. Will help to the regional Subject Matter Expert (SME) in determining the most appropriate technical applications, technology initiatives, solutions and deliverables needed to enable open pit and underground mines and associated processes to achieve operational objectives.

Responsibilities 1

Primary support for critical production systems for Mine (Dispatch platform) and Plant Operations (OSI Pi), ensuring continuous operations of key applications and systems. Support the site operation applications (LIMS, DataMine Mine Market, data interfaces between systems, etc) and licenses to ensure end-user environments are effectively maintained and supported. Ensure the monitoring processes and procedures are applied to provide system availability according to agreed service levels. Close collaboration with corporate and regional mine technology support team to ensure major operation application providers are monitored to drive performance in support of site operation. Oversee and coordinate user acceptance tests on operation applications. Provide level 1& 2 support of all operations application across the sites. Apply Change Management (CM) procedures to all areas of the application environment and ensure that team strictly adhere to the CM procedures. Address issue escalations and provide resolutions swiftly and promptly. Work with operational users to analyze and improve current business processes and procedures. Train end users on new systems and processes.

Responsibilities 2

Manage and maintain the integrity of data interfaces (API’s) and logic to optimize dataflow. Manage the application migrations or databases across different platform. Works closely with the corporate Data & Analytics team to provide reporting solutions for the site operations teams. Provide a disciplined approach to change management ensuring testing procedures have been carried out prior to production rollout of change. Review existing systems and identify areas for improvement in the areas of scalability, maintainability, and performanceIdentify business process re-design opportunities and develop recommendations and action plans. Establish and maintain technology vendor and partner relationships. Investigate, review and recommend change to applications where appropriate and collaborate with stake holders to rollout approved enhancements. Collaborate with Corporate Operations Technology teams to ensure changes and recommendations made are in alignment with solution road maps. Collaborate and participate with industrial and academic leaders both inside and outside the mining industry to discover, implement and utilize value added, methods and/or technologies 


Self-driven individual focused on service with strong skills for issue resolution

Ability to identify problems, create solutions, and take action.

Highly self-motivated and directed with an attention to detail and a strong customer service orientation.

Influences business through improved understanding of technology issues, balances competing priorities within business groups and across IT functional groups.

This is a position located in site location.

Position requires a moderate degree of site travel based on business demands.

Extended and unpredictable hours is the norm


  • Four to six years progressively responsible experience in technology support
  • Experience working with vendors, dealers, consultants and other contracted services.
  • Directs the resolution of business problems applying analytical thought and judgment

As an equal opportunity employer, Newmont is committed to diversity, inclusion, and accessibility. We encourage all qualified candidates to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please enter the 14825 number to submit your application online https://jobs.newmont.com/?locale=es_MX 
We are currently not accepting candidates to come through the placement agencies. Newmont is a transnational mining company that respects the rules and is governed by the labor laws in the countries where we have operations. We inform you of the following information:
All our vacancies are posted on our website https://jobs.newmont.com/?locale=es_MX. Emails from Newmont will be from the hr@newmont.com account or will end with @ newmont.com
Newmont never asks its candidates for any type of financial compensation to be a candidate for an offer of employment or for doing paperwork, exams or any other process related to Recruitment and Selection, nor does it request personal data such as bank account numbers.