Loading...
Share this Job

Senior Infrastructure Specialist

Date: 
Location: 

Greenwood Village, CO, US (United States)

 

Founded in 1921 and publicly traded since 1925, Newmont (www.newmont.com) is one of the largest gold companies in the world. Headquartered in Denver, Colorado, the company has approximately 24,000 employees and contractors, with the majority working at Newmont's core operations in the United States, Australia, Ghana, Peru and Suriname. Newmont is the only gold company listed in the S&P 500 index and in 2007 became the first gold company selected to be part of the Dow Jones Sustainability World Index. Newmont's industry leading performance is reflected through high standards in environmental management, health and safety for its employees and creating value and opportunity for host communities and shareholders.

About this role
  • Are you team oriented and passionate about solving complex problems?
  • We are seeking to hire someone who will be directly responsible for all aspects of Tier 3 support, systematic improvements, and maintenance of our organization's networks.
  • You will ensure that enterprise and regional IT infrastructure, Cloud, and related devises are maintained, supported, optimized, and reliable.
In this role you will
  • Responsible for supporting all aspects of Newmont’s IT infrastructure, systems and facilities. Serves as the technical authority and guides the support and maintenance to standards as applicable to each region, which includes server and storage infrastructure, active directory, exchange, backups, security and related technologies.
  • Responsible for providing assistance and guidance for our the regional infrastructure and capacity planning.
  • Assists in team scheduling to ensure appropriate support coverage.
  • Responsible for ensuring that our server & storage infrastructure is maintained to provide reliable services for each region, including working with service providers to ensure that the environment is stable and highly available.
  • Responsibility for server backups and ensuring reliability and data integrity of the backup systems and media.
  • Provides technical support and coordination to service providers in relation to configuration management for communications and server/storage/backup hardware.
  • Ensures that service providers are carrying out contractual obligations for proactive and preventative maintenance of the infrastructure environment.
  • Collaborates with the global infrastructure team in definition of infrastructure standards, coordination, implementation, and compliance.
  • Responsible for global and regional infrastructure projects, including definition of regional requirements, input and validation to global designs, and oversight of regional technology implementations.
  • Work closely with the Network and Services teams to understand the data communications and phone network environments and regional IT facilities. Provides backup when necessary.
  • Assist in the support of Newmont-owned IT facilities for our regions, which may include data center, comm rooms, video conferencing, access control, copy/print, HVAC/UPS, cabling, microwave, and related services.
  • Tracks related IT issues, coordinates resolution and assists in driving issues to closure.
  • Escalates high severity issues and chronic problems to appropriate management.
  • Provides timely follow-through with customers and IT peers on IT service requests and tasks.
  • Guides and participation in various IT projects as needed.
  • Ensure that all changes to communication or infrastructure systems, whether directly performed, are performed by the Outsource Service Provider, in compliance with our standards and procedures and SOX-compliant processes are fully documented.
  • Collaborates with global teams to define policies and is responsible for regional implementation and compliance for policies related to the network infrastructure and operations.
  • Ensures procurement of IT infrastructure requirements.
  • Participates in IT budget planning and review.

 

The above duties and responsibilities representative of the nature and level of work assigned and are not necessarily all-inclusive

 

Your training, skills & experience checklist

Education:

  • University Degree or equivalent experience
  • MCSE certification a plus

Experience:

  • 5-7 years experience in technical support role
  • Experience in supporting and running Microsoft O365 technologies and services
  • Cloud IaaS, Saas and PaaS experience

 

Working Conditions and location
  • The position will sit in the Greenwood Village, CO Corporate Office.
  • Travel as the need arises, both domestic and internationally. Maintain valid travel documents, allowing unrestricted travel to and from USA.
  • Working in our inclusive environment, telephone calls may take place before and/or after normal local business hours to accommodate other regions' work schedules.

To learn more about Newmont visit us at:

Our business success comes from the accomplishments and well-being of our employees and contractors. Our goal is to build a workplace culture that fosters leaders and allows every person to thrive, contribute, and grow. We are committed to selecting and developing our employees, and to establishing a work environment where everyone can take an active part in reaching our strategic goals while feeling a sense of pride in working at Newmont.

Newmont seeks to recruit, hire, place and promote qualified applicants, meaning applicants who meet the minimum requirements of the position, without regard to personal characteristics such as gender, race, nationality, ethnic, social and indigenous origin, religion or belief, disability, age or sexual orientation or any other characteristic protected by applicable law.

NOTE: Newmont does not ask for or require job applicants to pay money to apply or be considered for employment with the Company. In addition, Newmont does not ask potential job candidates to provide sensitive personal data without first submitting a job application through our secure, online portal, and only as requested for legitimate business purposes.  If you are asked to provide money or sensitive personal data through any other means, do not respond and please report this immediately to it.sec@newmont.com.


Nearest Major Market: Denver