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IT Change and Release Manager

Date: 
Location: 

Greenwood Village, CO, US (United States)

 

Founded in 1921 and publicly traded since 1925, Newmont (www.newmont.com) is one of the largest gold companies in the world. Headquartered in Denver, Colorado, the company has approximately 24,000 employees and contractors, with the majority working at Newmont's core operations in the United States, Australia, Ghana, Peru and Suriname. Newmont is the only gold company listed in the S&P 500 index and in 2007 became the first gold company selected to be part of the Dow Jones Sustainability World Index. Newmont's industry leading performance is reflected through high standards in environmental management, health and safety for its employees and creating value and opportunity for host communities and shareholders.

About this role

 

You will be responsible for:

  • Providing governance to the entire IT organization in Newmont to ensure that recommended practices are introduced, implemented, monitored, and measured to enable beneficial changes with minimal disruption.
  • Ensuring release packages are bundled to minimize downtime to the business.
  • Working closely with the Global and Regional Business Process Owners, Service, Support, and Delivery teams to create system and process ownership for solution delivery, including either individual system change or release packages.
  • Coordinating business and technology roadmap decisions, broader business application strategies, and functional improvement areas.

 

In this role you will

 

Sustain activities

  • Run all aspects of the IT process and the lifecycle of all changes.
  • Responsible for ensuring all IT changes are recorded, categorized, prioritized, risk assessed, implemented and documented in a controlled and standardized manner.
  • Coordinate with GBPOs, IT, PMO, project managers, regional IT managers and other IT functions to plan and establish project and deliverable scope for each integrated release.
  • Integrate with the Senior Quality Delivery Manager and Analyst to establish standards for evidence of testing required prior to change or release being approved for production.
  • Establish cadence and timeline for allowing future initiatives access into all pre-production systems (Sandbox, Development, Testing and Training).
  • Ensure that business representatives participate in and approve all changes throughout the overall solution landscape.
  • Analyze completed changes to resolve any apparent issues and seek rectification with responsible parties.
  • Responsible for facilitation of the Change Advisory Board (CAB) meetings.
  • Responsible for maintaining and coordinating the change schedule.
  • Ensure IT changes are delivered in an effective and time sensitive approach.
  • Responsible for initiating and maintaining the change calendar and partnering with the IT managers, project managers, analysts and developer's across IT to deliver a comprehensive view.
  • Coordinate all communicate status of all major changes with the Sr. Knowledge and Communication Manager.
  • Facilitate the negotiation, planning and management of all change activities.
  • Liaise with IT development and operational teams that provide support to releases and changes, helping them understand the potential impact of changes being made.
  • Work with Incident Management and the various help desk teams to spot any incidents to the changes for tracking, remediation, and reporting purposes.
  • Collaborate with technical teams to identify, rollback and ultimately eliminate unauthorized changes.
  • Weekly/Monthly/Yearly change control reporting and metrics.


Improve Activities

  • Continuously improve processes in order to assist business projects in seamlessly moving from a development environment to production (promote to production).
  • Ensure the process requirements are built into the Service Now application and IT change schedules/windows.
  • Work with IT management to continually improve the various changes in the processes and practices associated with production changes and continuous software delivery.
  • Integrate efficiently with other ITIL processes currently in use (Incident, Service Request, etc.)
  • Ensure effective and efficient usage of the Company's Change Control Procedure and act as change facilitator for business application changes.

 

Advise Activities

  • Provide assistance to IT project management to ensure they understand change management process requirements and the alignment to requisite release/change policies that insure the integrity changes is maintained.
  • Develop, document and present training for the business and for IT.
  • Prepare and represent a well-reasoned position on leading changes, health and transparency with IT team.

 

 

Training, skills & experience
  • 5+ years of practical experience as a technologist or process leader in a globally diverse information technology organization.
  • 3+ years experience in IT Infrastructure and Operations (I/O) or similar organizations.
  • 3+ years change control experience in support of critical enterprise applications.
  • Very good understanding or experience related to Compliance or Audit.
  • Broad experience in IT including networks, security, servers, storage, applications, infrastructure, project management, and governance.
  • Familiarity with change lifecycle and workflow automation.
  • Experience working with and handling onshore and offshore third party service provider(s) required.
  • Demonstrable ability to work within multi-functional work teams.
  • Proven effective leadership and analytical skills.
  • Advanced written and verbal communication skills are a must.
  • Experience leading change using ServiceNow.
  • Advanced knowledge of software development lifecycle.
  • Experience working in a global delivery model preferred.
  • Mining solutions experience a plus.

 

Working conditions and location
  • The position will sit in the Greenwood Village, CO Corporate Office.
  • Position requires a minor degree of site travel based on business demands.
  • Working in our inclusive environment, telephone calls or other meetings may take place before and/or after normal local business hours to accommodate other regions' work schedules and priorities.

 

To learn more about Newmont visit us at:

Our business success comes from the accomplishments and well-being of our employees and contractors. Our goal is to build a workplace culture that fosters leaders and allows every person to thrive, contribute, and grow. We are committed to selecting and developing our employees, and to establishing a work environment where everyone can take an active part in reaching our strategic goals while feeling a sense of pride in working at Newmont.

Newmont seeks to recruit, hire, place and promote qualified applicants, meaning applicants who meet the minimum requirements of the position, without regard to personal characteristics such as gender, race, nationality, ethnic, social and indigenous origin, religion or belief, disability, age or sexual orientation or any other characteristic protected by applicable law.

NOTE: Newmont does not ask for or require job applicants to pay money to apply or be considered for employment with the Company. In addition, Newmont does not ask potential job candidates to provide sensitive personal data without first submitting a job application through our secure, online portal, and only as requested for legitimate business purposes.  If you are asked to provide money or sensitive personal data through any other means, do not respond and please report this immediately to it.sec@newmont.com.


Nearest Major Market: Denver