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IT Field Services Technician

Date:  Jan 13, 2021
Location: 

Boddington, WA, AU (Australia)

At Newmont, our purpose is to create value and improve lives through sustainable and responsible mining. The world's leading gold company, we pride ourselves on our dedication to safety, environmental management, inclusion and diversity, and adding value and opportunity to our host communities.

 

Newmont Boddington Gold is one of the largest gold producers in Australia and soon to be the World’s First Open Pit Gold Autonomous Haulage operation.  Employees have the opportunity to live locally in Boddington or the surrounding district and go home every day or stay in our Village for your roster and DIDO.  You will have every second Friday off as your RDO as well as Public Holidays - a great work/life balance.

 

What you will be doing

Your role in the Information Technology team at Newmont Boddington Gold will be to provide effective end-user support for site.  The team’s focus is to deliver site based IT services to Newmont’s Boddington operation and includes support of infrastructure and network operations, end user devices and issue resolution.

 

Responsibilities will include:-

  • Providing support and input for all aspects of regional IT facilities and IT EUC services which may include support and troubleshooting of Desktop devices, mobile/phone devices, printer devices, audio/visual equipment and other related IT devices.
  • Interfacing with Infrastructure/Network and Project Management teams to understand support and maintenance standards for all aspects of Newmont’s regionally owned IT facilities and related IT services to ensure they are supported and maintained to standards as applicable to the region.
  • Ensuring that regional IT facilities are maintained, including working with service providers to ensure that the environment is stable and highly available.
  • Providing appropriate identification, escalation, and communication for site issues they are responsible for in service delivery performance.  
  • Ensuring all site IT issues are tracked, actions are taken towards resolution and drive issues to closure.  
  • Accurately tracking and maintaining site facilities and other support documentation of areas.
  • Providing timely follow through with customers and IT peers on IT service requests and tasks.

 

Who you are

You will be a skilled IT Technician preferably with a university degree or technical certificate and significant in-field experience within the mining industry. Your outstanding problem solving skills and ability to build strong relationships with internal and external customers will be the key to your success in this role.

 

Applications close on Sunday, 31 January 2021.

 

Our business success comes from the accomplishments and well-being of our employees and contractors. Our goal is to build a workplace culture that allows every person to thrive, participate, grow, and proudly play an active role in achieving our strategy.

 

Newmont is an Equal Opportunity Employer. We are committed to recruiting, hiring, placing and promoting the best individual for each position without regard to personal characteristics such as gender, race, nationality, ethnicity, social and indigenous origin, religion or belief, disability, age, sexual orientation, etc.

 

We invite women and applicants with diverse backgrounds to apply, particularly persons of Aboriginal and Torres Strait Island descent. Newmont acknowledges Aboriginal people as the first Australians and respects their unique relationship with the land and sea, their culture, spiritual tradition and stories.

 

More About Newmont

 

Note: Newmont does not ask individuals to pay money to apply or be considered for employment or to provide sensitive personal data without first submitting a job application through our secure, online portal. If you are asked to do either, do not respond and please report this immediately to it.sec@newmont.com.